Returns & Exchanges
At Fienbymcaffeine, we want you to be completely satisfied with your purchase. If your new fashion pieces aren't a perfect fit, you can return or exchange them within 30 days of delivery.
1
Initiate Your Request
Log into our online returns portal using your order number and email address to select the items you wish to return.
2
Prepare Your Package
Place the unworn items with original tags attached into the original shipping bag or a secure box.
3
Attach Shipping Label
Download and print the prepaid shipping label provided via email and securely affix it to the outside of your package.
4
Drop Off and Track
Hand your package to the designated courier service and keep your tracking receipt until your refund is processed.
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30-Day Window
Return within 30 days of delivery
📦
Free Returns
Prepaid shipping label provided
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Fast Refunds
5-7 business days processing