Frequently Asked Questions
Everything you need to know about your Fienbymcaffeine experience.
How long does shipping take?
Standard domestic orders are processed within 1-2 business days and typically arrive within 3-5 business days. International shipping times vary by location.
What is your return policy?
We offer a 30-day return policy for all unworn and unwashed items with original tags attached. Please visit our returns portal to initiate a request.
How should I care for my Fienbymcaffeine apparel?
To maintain the quality of the fabric and prints, we recommend machine washing cold, inside out, and hanging to dry or using a low heat setting.
Do you offer international shipping?
Yes, we ship worldwide. Shipping costs and delivery estimates are calculated at checkout based on your specific destination.
How can I track my order?
Once your order ships, you will receive a confirmation email containing a tracking number and a link to monitor your package's progress.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure checkout experience.